How can we help?

Email support@tackledex.com for account, privacy, deletion, purchase, crew, or safety questions.

Common Requests

Account deletion: open TackleDex Settings and use Delete account.
Purchases: open the Pro paywall and choose Restore Purchases.
Privacy: exact GPS should not appear in leaderboards, share cards, or crew views.
Reports: use in-app reporting for catches, profiles, cheating, harassment, spam, or unsafe content.
Regulations: always check Ontario's official fishing regulations before fishing.

Local Events

TackleDex competitions and Local Events are not sponsored by, or otherwise involved with, Apple. For event questions, email support with the event name and organizer.

Before you email

If your question is about a fishing rule, include the species, the waterbody name, the nearest town, and the fisheries management zone if you know it. If your question is about the app, include your device model, iOS version, the screen you were on, and whether the problem happened online or offline.

For launch access, app feedback, incorrect data, privacy concerns, or account deletion, email support with enough detail that we can reproduce the issue and verify it against the official Ontario source.